Please read the following Terms and Conditions carefully. By making a purchase from Primadian | Primadian.com, you acknowledge and agree to be bound by these terms.
These Terms and Conditions do not affect your statutory rights as a consumer.
Purchasing:
- By submitting your order, you are offering to buy the goods and granting Primadian permission to use your personal details for the purpose of supplying the goods. Your details may be shared with couriers and subcontractors involved in the delivery process. Primadian will not use your details for other purposes without your consent, and you have the right to request the removal of your details from their system.
- The contract between you and Primadian is formed once they confirm acceptance of your order. Ownership of the goods remains with Primadian until full payment is received.
- All prices and offers are subject to change and availability. Errors and omissions are excepted. Delivery dates provided for out of stock items are estimates.
- Free Shipping is available for purchases of $5000 (all items). For purchases over $10000, tax will be provided free of charge. The responsibility for the cost of tax in your country lies with our company.
Payment:
- Primadian accepts the following payment options:
- Bank Wire Transfer (T/T)
- Western Union (WU)
- Wise Transfer
- World Remit
- MoneyGram International
- Xoom
- Stripe
- PayPal
- For bank transfer and Western Union payments, please fill in the electronic Payment Confirmation Form upon successful payment. Your order will not be processed without the payment confirmation slip.
- Orders will be processed on the same day as payment confirmation.
- For inquiries regarding the payment process, contact Warehouse Bike’s sales consultant at sales@primadian.com.
- Accepted currencies include Indonesia Rupiah (IDR), US Dollar (USD $), Euro (€), and British Pound (GBP £).
- Estimated delivery time is 14-25 days for PayPal and Stripe payments and 7 days for Wise/Bank Transfer/Western Union payments.
- If you fail to provide information or proof of payment within 3 days of purchase, your order may be canceled.
Primadian 100% Money Back Guarantee:
- Primadian offers a refund if you do not accept the purchase order.
- Super Fast Delivery is guaranteed to arrive at the destination when the buyer provides the full shipping address.
- Shipping is done through world-renowned delivery services such as DHL, FedEx, and UPS, according to the buyer’s preference.
- If the shipment is received in a damaged or defective condition, contact Primadian immediately for a refund or replacement. The company will cover the cost, and no additional fees will be charged.
Purchase Policy:
- Purchases made via bank transfer or Western Union must use the respective payment methods. For safety and convenience, it is recommended to place orders through Primadian secure online website. Contact them for further details.
Delivery Express:
- Primadian aims to deliver goods within 2-4 working days, but an exact delivery date cannot be guaranteed. Dispatch of the goods will only occur after payment is received.
Complaints:
- If you need to make a complaint about Warehouse Bike’s service, please email complainsales@primadian.com. They will respond to all questions or requests within 48 hours.
- For suggestions, comments, or general inquiries, please contact Customer Service Care at Primadian or send an email to order@primadian.com.
- If you are dissatisfied with the services after making a purchase, contact complainsales@primadian.com/order@primadian.com to address your concerns and allow Primadian to improve their services for your satisfaction.
Contac Information :
Primadian Tools
Our Address: Jalan Tomang Raya No.2 Jatipulo palmerah, RT.1/RW.1, Tomang Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11430, Indonesia
https://primadian.com
Contact us :
sales@primadian.com
primadianstore@gmail.com
Phone Number:
Call Us: (+62) 8216 9172 326