We offer worldwide shipping to almost any address.
If you are not satisfied with your purchase, you can return it to us within 15 days of receipt in an unused, resellable condition, including all packaging and manufacturers labels.
We will provide a full refund, excluding any postage costs.
Please note that the responsibility for the item remains with you until it is delivered to us when returning it for any reason.
Items returned outside the 15-day period or without labels may be subject to a restocking fee.
In the case of an error on our part, where you need to return an item, we will cover the cost of return shipping up to the first-class recorded level.
Please indicate on the returns form that you would like the postage cost refunded. Additionally, there will be no cost for sending out the correct item.
All orders can be shipped directly to your door.
We take great care in packaging your order and fully insure each shipment.
If you visit our warehouse and make a purchase, we will be happy to send the package to your home or to a delivery destination address provided by you.
Shipping Company We Use:
We typically use Primadian Delivery for shipping.
When providing the delivery address, please use the street address of a friend or relative to help facilitate the delivery and ensure that your order reaches the destination address.
Return and Warranty Policy:
Our return policy is designed to prioritize customer satisfaction.
Due to our upfront service and accurate product information, we have a very low rate of returns.
If you need to return an item because it is not what you ordered, please contact us, and we will refund the shipping charges as well.
We strive to be easy to work with and always prioritize the customer’s interests.
All products are covered by the manufacturers’ warranty, which may vary in terms and conditions.
Please refer to the documentation provided with your product for warranty details.
If you have any questions about the warranty, feel free to contact us.
Contac Information :
Our Address: Jalan Tomang Raya No.2 Jatipulo palmerah, RT.1/RW.1, Tomang Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11430, Indonesia
Contact us :
Call Us: (+62) 8216 9172 326
Please keep all manufacturer products to assist in communication with us or directly with the manufacturer if needed.
Note that shipping and service charges are not covered by the manufacturers’ warranty.